The Riopact website received a complete overhaul in 2019. The new site provides more information and better online services: customers can now request a sewer connection online, for example.
Together with an external partner, Riopact developed an entirely new website in 2019. “The new site contains a lot more information, including a section with frequently asked questions. With that kind of info available online, people don’t always need to call us if they have a question”, Head of Riopact Simon Stevens explains. “The website is intended for municipalities as well as businesses and individuals.
The new website means that people are less bound by our opening times. Visitor numbers already show that the site is proving to be a big hit.”